How to Add, Edit, or Remove Member access one by one

If you have access to our Members Tab on your admin portal, you can add, edit or remove individual members directly in the portal: https://admin.myclearhead.com/

* Please note this is feature is currently only supported for those that use email or ID list verification, and not those that verify their staff using their email domain. If you use email domain verification and wish to remove users, please contact us at support@myclearhead.com

If you want to add members in bulk, please see this FAQ.
If you want to create added members an account on their behalf and send them an email with their logins, inviting them to Clearhead, please see this FAQ.

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Here’s how:

Add a Member

1. Go to the ‘Members’ tab.

2. Click the ‘Add’ button.

3. Enter the member’s unique ID – ideally their work email address.

4. Click ‘Save’.

When you add a new member, you can choose to send them an email invite if their email is in the portal, which automatically creates them an account and sends them their login details.

Edit a Member

1. In the ‘Members’ tab, find the member you want to edit.

2. Select ‘Edit’.

3. Make the necessary changes and click ‘Save’.

Remove a Member

1. In the ‘Members’ tab, locate the member you want to remove.

2. Select ‘Delete’.

3. Confirm the action.

⚠ Removing a member will revoke their access to the platform.