Your Onboarding Form

Created by Petra Jaspers-Bedford, Modified on Thu, 23 Oct at 12:18 PM by Hayley Kyte

The most important step to completing your onboarding is completing the Onboarding Form. In the Onboarding Form we gather a range of information from your logo through to your therapy preferences and key contacts. In this article we've included a checklist of items you'll need to prepare before starting your Onboarding Form.

Your Digital Onboarding Form

Your Digital Onboarding Form will be sent to you the day after you receive your Welcome Email. In the Onboarding Form we gather a range of information so we can tailor Clearhead to you.

To keep the ball rolling, we suggest you complete this form within the next 7 business days. 

It takes approximately 15 minutes to complete if you have the information you need at hand (see checklist below). You can pause, close and return to your Onboarding Form at any time.

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Your Onboarding Checklist: 

Before we send the form, please familiarise yourself with the following information that we will be asking you about:

  • You'll need to provide us with up to four key contacts. Among these, two are mandatory, while the other two are optional. Additionally, we'll need contacts for IT, invoicing, and a primary point of contact for all matters related to therapy.

  • We'll also need your logo and brand guidelines if you're comfortable with us promoting our partnership on digital platforms.

  • You'll be prompted to indicate the number of pre-approved therapy sessions you'd like to offer your employees, if any. Also, think about whether you want to extend these sessions to immediate family members of your team.

  • For a seamless therapy booking process, you will need to provide us with a CSV of eligible people who can access Clearhead through your organisation. You will be asked to upload this populated list in the onboarding form.

  • Lastly, you'll need to decide on a launch date for introducing Clearhead to your team. Take some time to consider when you'd like this to take place.

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Once you've completed your Onboarding Form, we'll aim to deliver your Onboarding Resources in 3 business days and you can launch as soon as 7 days after you complete the form. 

The Onboarding Resources include, but are not limited to:
  • Your Onboarding packs
  • Your unique web address
  • Copy to promote Clearhead internally and Clearhead brand assets

If you have any questions, please contact support@myclearhead.com

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