How to Manually Add, Edit, or Remove Members

If you have access to our Members Tab on your admin portal, you can manage individual members directly in the portal: https://admin.myclearhead.com/

* Please note this is feature is currently only supported for those that use email or ID list verification, and not those that verify their staff using their email domain. If you use email domain verification and wish to remove users, please contact us at support@myclearhead.com

Here’s how:

Add a Member

1. Go to the ‘Members’ tab.

2. Click the ‘Add’ button.

3. Enter the member’s unique ID – ideally their work email address.

4. Click ‘Save’.

When you add a new member, you can choose to send them an email invite which automatically creates them an account and sends them their login details.

Edit a Member

1. In the ‘Members’ tab, find the member you want to edit.

2. Select ‘Edit’.

3. Make the necessary changes and click ‘Save’.

Remove a Member

1. In the ‘Members’ tab, locate the member you want to remove.

2. Select ‘Delete’.

3. Confirm the action.

⚠ Removing a member will revoke their access to the platform.