Redundancy / Restructure / Outplacement Support - What support can Clearhead offer?

Going through a restructure effects all levels of an organisation. Whether you are a people
leader, an HR representative, or an employee, the stress and uncertainty of the process can have a big impact on the day-to-day operations of any workplace.

For organisations who pride themselves on how they support their people, any change process is going to be tough. We recognise the importance of providing specialist support for affected individuals to prioritise their wellbeing and access resources that genuinely aid in their transition to where their next steps may take them. That's why we've packaged compiled this guide that provides wrap around support in the following areas:

1. Counselling / Therapy 
2. Career Coaching

3. Outplacement Support
4. Financial Advice 
5. Relevant Clearhead Resources 
6. Workplace Offerings

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1. Counselling / Therapy 

Employees can get support through therapy, for psychological and emotional support. They can use this space to process their emotions, support their mental-wellbeing, manage stress and cope with uncertainty and change.

Please remind your people how many sessions they have available to them and that they can access therapy through their wellbeing portal.

Below are instructions on how to access therapists specialising in Career Change specifically;

1. Head to the Appointments tab and select 'Find a Therapist'

2. Click "I'll search myself"

3. Type "Career Change" in the keyword search to return the profiles of therapists that can help.

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2. Career Coaching

Career Coaching is an optional non-therapeutic service that Clearhead Full clients can opt-in to offering their employees.

Career Coaches can help with:  

1. Understanding your employees’ objectives and desired outcomes from the coaching. 
2. Supporting your employees with professional guidance, from high-potential development to performance improvement and role transitions.
3. Providing tools, resources and strategies that will encourage confidence and development. 
4. Providing constructive advice and feedback in a respectful manner.
   
5. Supporting employees through challenging times, career changes, restructures or redundancy. Offering emotional support, skills assessment, job search strategies, and interview coaching.
6. Helping employees develop career plans aligned with their values and your organisation's needs.
7. Remaining confidential in every respect, respecting both personal, professional,
and employer information.  
   
   
   Career Coaching is a 3 hour service charged at $555 + GST + 10% Clearhead Fee
   
   If this service is enabled for all employees, they can access it from their wellbeing portal.
   
   If you do not have this service enabled, but would like us to enable it for you, please email support@myclearhead.com. You can either enable Career Coaching for all staff, or by referral only so please specify your preference and we will give further instruction on how your staff can access the service accordingly.
   
   See more here.
   
   

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3. Outplacement Support


Outplacement Support is a comprehensive service designed to help employees navigate career transitions with professional guidance and resources. Our packages provide intensive, practical support specifically designed for employees who are leaving the organisation. 

See our more information about our packages here.

Package A | Basic Support is a 5 hour service charged at $1000 + GST + 10% Clearhead fee

Package B | One-Month 'Wrap-Around' Support is an 8.5 hour service charged at $1700 + GST + 10% Clearhead fee

To book, please email support@myclearhead.com and provide us with contact details for eligible staff and which package you would like to offer them.

Our Outplacement Support team will be in touch with the individual(s) to commence support, should they wish. 

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4. Financial Advice

Financial Advice is an optional non-therapeutic service that Clearhead Premium clients can opt-in to offering their employees.

Financial Advice can help during restructures and redundancies through:

• Understanding employees' financial goals and providing tailored guidance.

• Offering professional financial planning, investment strategies, savings, and wealth management where applicable.

• Providing tools, resources, and strategies to encourage financial confidence and security.

• Delivering clear, constructive advice in a respectful and confidential manner.

• Helping employees develop financial plans or make financial decisions aligned with their personal values and long-term security.

• Ensuring complete confidentiality and professionalism in all financial discussions.
  
  
  Financial Advice is a 3 hour service charged at $660 + GST + 10% Clearhead Fee
  
  If this service is enabled for all employees, they can access it from their wellbeing portal.
  
  If you do not have this service enabled, but would like us to enable it for you, please email support@myclearhead.com. You can either enable Financial Advice for all staff, or by referral only so please specify your preference and we will give further instruction on how your staff can access the service accordingly.
  
  See more here.
  
  
  
  

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5. Relevant Clearhead Resources

We have a number of Clearhead resources relating to this topic, which can also be found in the wellbeing portal.

For HR/People Leaders:

Redundancy Best Practice: How to Support Your People Through a Restructure

For Staff:

Thinking of Taking Voluntary Redundancy?

Fail to Prepare, Prepare to Fail: How to Navigate Internal Interviews

Riding the Wave of Redundancy and Job Search
Finding Purpose Tool


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6. Workplace Clinical Offerings

We can offer in-person or virtual support to individuals, managers or teams going through redundancy or restructure. The following services can offer support during this time:

Manager Consultation - Support for managers guiding individuals or teams through a restructure.
Crisis Support (Individual) - If individuals need urgent support after being informed of a restructure.
Professional Supervision - For individuals or teams that are going through a restructure.

View our full list of Workplace Clinical Offerings here.

Please enquire using one of the following methods:
Fill in this form
Email on support@myclearhead.com
Give us a call at 0800 257 433 (NZ) or 1800 257 433 (AU)


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Periods of organisational change can be challenging for everyone involved. This practical guide from the University of California, Berkeley provides evidence-based tools and strategies for navigating change, managing uncertainty, and supporting both personal and professional transitions.

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If your people are unable to access these services online, for example if they have lost access to their work email, please give us a call on 0800 257 433 (NZ) or 1800 257 433 (AU) and we can assist them with booking any of the services above.